Business Banking Relationship Team Administrator
Company Name:
Regions Financial
The Relationship Team Administrator (RTA) leads the area-s Relationship Banking Assistants (RBAs) to ensure quality customer service. The RTA typically manages three or more RBAs and may also have direct management responsibility for other support associates. The RTA also services clients directly as needed.
Primary Responsibilities
Provides coaching to Relationship Banking Assistants and other support associates
Understands client needs and identifies opportunities to improve and resolve client service issues
Coaches associates to identify expansion opportunities within existing relationships through daily interactions with clients
Assists Relationship Teams with resolving complex client issues
Completes administrative documents and processes for the department (HR forms, Pinnacle updates, CARS requests, ad hoc management reporting, other various reports)
Monitors departmental compliance training. Performs general management duties, exercising usual authority concerning staffing, performance appraisals, promotions, and terminations
This position is incentive eligible.
Requirements
High School education or GED
5 years experience in Commercial Banking
Preferences
College degree or Technical school certification
Job Business/Commercial/Community Banking
Title: Business Banking Relationship Team Administrator
Location: Louisiana-Shreveport
Requisition ID: 45711 Estimated Salary: $20 to $28 per hour based on qualifications.
Regions Financial
The Relationship Team Administrator (RTA) leads the area-s Relationship Banking Assistants (RBAs) to ensure quality customer service. The RTA typically manages three or more RBAs and may also have direct management responsibility for other support associates. The RTA also services clients directly as needed.
Primary Responsibilities
Provides coaching to Relationship Banking Assistants and other support associates
Understands client needs and identifies opportunities to improve and resolve client service issues
Coaches associates to identify expansion opportunities within existing relationships through daily interactions with clients
Assists Relationship Teams with resolving complex client issues
Completes administrative documents and processes for the department (HR forms, Pinnacle updates, CARS requests, ad hoc management reporting, other various reports)
Monitors departmental compliance training. Performs general management duties, exercising usual authority concerning staffing, performance appraisals, promotions, and terminations
This position is incentive eligible.
Requirements
High School education or GED
5 years experience in Commercial Banking
Preferences
College degree or Technical school certification
Job Business/Commercial/Community Banking
Title: Business Banking Relationship Team Administrator
Location: Louisiana-Shreveport
Requisition ID: 45711 Estimated Salary: $20 to $28 per hour based on qualifications.
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